We fulfil orders on working days only and despatch occurs later in the afternoon.

  • Orders placed before 1pm are despatched on the same working day.
  • Orders placed after 1pm will be despatched the next working day. An order placed after 1pm on Friday will be despatched on Monday.

Delivery to UK

Royal Mail Tracked 48 delivery to most mainland UK addresses. This service includes email notifications and GPS location upon delivery. Please note that due to Covid-19, Royal Mail will not be asking for recipient signatures.

Royal Mail Tracked 48 - 2-3 working days
Orders £49.99 and under £4.50
Orders £50 and over FREE

 

Delivery times are an estimate from point of despatch.

 

Collection Information

Customers will be emailed when their order is ready for collection.

Please be aware that we prepare orders for collection during the working week (Monday through Friday). If an order is placed over a weekend, it may not be ready for collection until Monday.

Orders can be collected from:

Tower Bridge - Gift Shop
Tower Bridge Road
London
SE1 2UP 

Collection hours: 10:00 to 17:00 - Daily.

(Gift Shop entrance is located on the south side of the river and underneath Tower Bridge by Potter's Field).

 

Gift Vouchers

Our vouchers are e-vouchers emailed to the customer and contain no physical product. As this is a manual process, please allow up to 2 working days for them to be delivered.