Cath Kidston London People Zip Make Up Bag

We fulfil orders on working days only and despatch occurs later in the afternoon.

• Orders placed before 1pm are despatched on the same working day.
• Orders placed after 1pm will be despatched the next working day. An order placed after 1pm on Friday will be despatched on Monday.

Delivery to UK

Royal Mail Tracked 48 delivery to most mainland UK addresses. This service includes email notifications and GPS location upon delivery. Please note that due to Covid-19, Royal Mail will not be asking for recipient signatures.

Delivery times are an estimate from point of despatch.

Collection Information

Customers will be emailed when their order is ready for collection.

Please be aware that we prepare orders for collection during the working week (Monday through Friday). If an order is placed over a weekend, it may not be ready for collection until Monday.

Orders can be collected from:

Tower Bridge - Gift Shop
Tower Bridge Road
London
SE1 2UP 

Collection hours: 10:00 to 17:00 - Daily.

(Gift Shop entrance is located on the south side of the river and underneath Tower Bridge by Potter's Field).

Gift Vouchers

Our vouchers are e-vouchers emailed to the customer and contain no physical product. As this is a manual process, please allow up to 2 working days for them to be delivered. 

IMPORTANT CUSTOMS NOTICE: Tower Bridge Shop is based in the UK. All non-UK orders will be subject to their destination country’s VAT/sales tax, customs and import duties upon delivery. This is an additional cost which is not part of our checkout process and it is the responsibility of the recipient to pay when delivery occurs. Please contact the local customs authorities for guidance on applicable rates and fees.

Delivery to EU countries

Last order date for Christmas to EU countries - Friday 26 November.
(Please note this date is advisory only and we can not guarantee delivery in time for Christmas).

Tracked delivery to most EU addresses approximately 7-14 working days.
(Delivery times are an estimate from point of despatch. In some cases delivery may take longer. We have observed that the custom process greatly impacts the delivery time for all orders leaving the UK).

Delivery cost is based on order weight and will be automatically calculated at checkout. For orders above 2 Kg please contact us to obtain an accurate cost. 

Delivery to the USA

Last order date for Christmas to USA - Friday 26 November.
(Please note this date is advisory only and we can not guarantee delivery in time for Christmas).

Tracked delivery to most USA addresses approximately 7-14 working days. (Delivery times are an estimate from point of despatch. In some cases delivery may take longer. We have observed that the custom process greatly impacts the delivery time for all orders leaving the UK).

Delivery cost is based on order weight and will be automatically calculated at checkout. For orders above 2 Kg please contact us to obtain an accurate cost. 

Delivery to the Rest of the World

Last order date for Christmas to the Rest of the World- Friday 26 November.
(Please note this date is advisory only and we can not guarantee delivery in time for Christmas).

Tracked delivery to most International addresses approximately 10-16 working days. (Delivery times are an estimate from point of despatch. In some cases delivery may take longer. We have observed that the custom process greatly impacts the delivery time for all orders leaving the UK).

Delivery cost is based on order weight and will be automatically calculated at checkout. For orders above 2Kg please contact us to obtain an accurate cost. 

Gift Vouchers

Our vouchers are e-vouchers emailed to the customer and contain no physical product. As this is a manual process, please allow up to 2 working days for them to be delivered.